Replacement Parts 

While we work hard to create products that last a lifetime, we know that occasionally you may need to replace a small part on your furtniture. If you find yourself needing replacement parts, please follow these instructions.

  1. Take photos of the unit in its entirety, as well as the part needing replacement; if possible, provide the Jonti-Craft item number.
  2. Send the photo(s) to
  3. Provide a complete ship-to address (Business Name/Name, Street Address, City, State/Providence, and Zip/Postal Code) and a contact phone number.

Please note:

  • A sales representative at Jonti-Craft will then contact you once your email has been reviewed. If no more information is needed, they will provide an order acknowledgement for your review along with a credit card form, which will then need to be filled out and submitted back to the representative prior to the replacement order shipping.
  • Jonti-Craft does not accept Purchase Orders for replacement parts. Payment information, such as credit card or a check, needs to be provided prior to order entry.
  • Prices quoted are valid through the calendar year.